Terms & Conditions

As a condition of use, you agree not to use our services for any purpose that is illegal or prohibited by these terms and conditions.

  1. Return and Exchange Policy: We will accept return or exchange products on following conditions only:
    • If items are unopened, undamaged and not close to expiration date

    If you receive wrong item or item close to expiration date please inform us immediately so that we can take appropriate steps to solve the problem.

    If all conditions for return or exchange are met, we can either provide store credit, refund, exchange or any other transaction can be performed under mutual understanding.

    We handle returns and exchanges based in our quality standard and great customer service.  If there is any chance we deliver an incorrect product or whenever a wrong order is placed, please notify by e-mail and/or phone call and send us the unopened product(s).  This notification should include information as: Corporation name, Invoice number, Delivery’s date, phone number and description of the product(s) to return or exchange.

    Please be aware that we cannot accept return for opened, damaged or broken merchandise.  We can only issue return labels for those orders in which we did mistake

  2. Payment: Payment is expected immediately after delivery of product. Payment can be made by company check, credit/debit card(including applicable fees), money order or cash. Whenever there is a check returned, a $35 fee is automatically summed to your invoice with no exception.
  3. Changes: The contents and information on the website are subject to change without any notice. Therefore, Nepa Wholesale is not responsible for any inconvenience and no action would be taken to compensate the inconvenience.
  4. Endorsement policy: Nepa Wholesale does not suggest, advocate assist any third party business, service or product other than as stated by Nepa Wholesale on this website. This website may provide information on third parties, third party content or products but Nepa Wholesale is not subjected or accountable to any injury, damage or loss of the user other than this website.
  5. Online accounts: Nepa Wholesale under its foresight  might cater access to unauthorized information to third parties on this website. The users themselves are responsible for protecting the confidentiality of any information. Nepa Wholesale is not responsible for any unusual activity on this website.

Questions/ Comments

Please feel free to contact us if you have any question or concern about the terms mentioned above at our email address: nepawholesale@hotmail.com or call us at 561-684-1107